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ReviewArbitra

Privacy Policy

Last updated: January 18, 2026

Enterprise Security
Supabase RLS protection
Data Encryption
End-to-end encryption
Never Shared
Your data stays yours

1. Introduction

At ReviewArbitra, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal and business information when you use our services.

Our Commitment: Your business data is NEVER shared with third parties. We use enterprise-grade security to protect your information.

2. Information We Collect

We collect the following types of information:

Account Information

  • Name and email address
  • Business name and contact details
  • Password (encrypted)

Business Data

  • Review platform links (Google, Yelp, etc.)
  • Review content for analysis
  • Arbitration case details

Payment Information

  • Payment details are processed securely through Shopier
  • We do not store your credit card information on our servers

3. How We Use Your Information

We use your information solely for:

  • Providing our review arbitration services
  • Analyzing reviews for policy violations
  • Communicating with you about your cases
  • Processing payments through Shopier
  • Improving our services
We NEVER:
  • Sell your data to third parties
  • Share your business information with competitors
  • Use your data for advertising purposes
  • Access your data without your consent

4. Data Security

We implement industry-leading security measures to protect your data:

Supabase Row Level Security (RLS)

We use Supabase with Row Level Security (RLS) to ensure that:

  • Each user can only access their own data
  • Database-level security prevents unauthorized access
  • Even our own team cannot access your data without proper authorization

Additional Security Measures

  • SSL/TLS encryption for all data in transit
  • AES-256 encryption for data at rest
  • Regular security audits and penetration testing
  • Two-factor authentication (2FA) available

5. Payment Security

All payment processing is handled by Shopier, a PCI-DSS compliant payment gateway.

  • Your payment information is encrypted and processed securely
  • We never store your full credit card details
  • Shopier handles all payment data according to industry standards

6. Data Retention

We retain your data only as long as necessary:

  • Active accounts: Data retained while your account is active
  • Closed accounts: Data deleted within 30 days of account closure
  • Legal requirements: Some data may be retained longer if required by law

You can request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing of your data

8. Cookies

We use essential cookies to:

  • Keep you logged in
  • Remember your preferences
  • Ensure security

We do not use tracking cookies or share cookie data with third parties.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email and by posting the updated policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@reviewarbitra.com

Response Time: We respond to all privacy inquiries within 48 hours.